Answers before you ask

Search your route and send the short form. A travel expert calls or messages you with the best options, confirms the fare and the rules, and issues your ticket after you pay.

It depends on the airline’s fare rules. We explain them before you pay and handle the change for you.

It depends on the airline, route and fare. Your expert tells you before you pay, and it is printed on your ticket.

Yes. Group fares with fixed seats are on the Group fares page, and you can ask for student fares in the search.

Yes. Search by city or hotel name and send the request. An expert confirms the rate and the cancellation rules before you pay.

Each package page lists what is included and what is not: hotels, transfers, meals, tours and visa help. Prices are per person, twin sharing, unless the page says otherwise.

Yes. Use Plan my trip: five short questions about where, when, who and your budget. We send a plan and price within one working day.

Yes. We check your documents, complete the forms, book appointments where needed and track the file. The embassy makes the final decision.

Tourist, business, student, medical and transit visas, for the countries listed on our visa pages.

Upload JPG, PNG or PDF files up to 5 MB each on the apply page, or bring them to our office. Only our visa team can open uploaded files, and we delete them 90 days after your case closes.

The embassy fee is not refundable; that is the embassy’s rule. Our service charge is shown separately on every country page.

You search or pick a trip and send a request with your contact details. A travel expert checks the live fare or availability and calls or messages you to confirm the price before you pay anything.

You get a reference number at once, for example FLT-261008-0042 for a flight or PKG-261008-0021 for a package.

Airline and hotel prices change by the hour. The price you see is a guide; the expert confirms the exact price for your dates before you pay.

Yes. You can also pay in cash at our Motijheel office. We share the payment details after your booking is confirmed.

Yes, on selected credit cards and amounts. Tell your travel expert you want EMI and for how many months.

Once approved, we refund to the method you paid with: bKash or Nagad in 3 working days, bank transfer in up to 7 working days. Airline refunds follow the airline’s timeline.

Usually the next day inside Dhaka and 2 to 4 days elsewhere. Your product page shows the estimate for your district.

Yes, for orders up to ৳20,000. Open and check the box before you pay the rider.

Enter your order number (ORD-…) and mobile number on Track order to see each step and the courier tracking number.

Faulty items are replaced if you tell us within 7 days. Clothing can be exchanged for another size within 7 days if unworn with tags.

No. Every request and order works with your name and mobile number. Track any of them with the reference number and the same phone.

Saturday to Thursday, 10 am to 6 pm, closed on Friday. You can send a WhatsApp message any time and we reply when the office opens.